Customer Care

Dec 08 2016 / Published in Content

We’ve set up a dedicated Customer Service Centre to ensure your enquiries or problems are resolved quickly and efficiently.

Feel free to contact us on (011) 330-9555 between 08:00 and 18:00 on weekdays, or between 08:00 and 13:00 on Saturdays, excluding Sundays and Public Holidays.

Alternatively, we have several other contact methods for you to make your needs known: 

Fax: (011) 330-9560/1
Postal: Private Bag X60 
  Auckland Park, 2006

 

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Please ensure that you include your correct ID number and / or TV licence account number, so that we can process your query accurately.


Did You Know?

  • By paying your TV licence annually as opposed to monthly, you will save yourself R71 per year

  • The SABC needs to be informed of an address change within 30 days of such change

  • Did you know, that by giving us correct address info we can improve our service delivery to you

  • You can even pay your TV licence online

  • Any person/business who use or possess a television set need to have a valid, fully paid-up licence.

     

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