Customer Care

We’ve set up a dedicated Customer Service Centre to ensure your enquiries or problems are resolved quickly and efficiently.

Feel free to contact us on (011) 330-9555 between 08:00 and 18:00 on weekdays, or between 08:00 and 13:00 on Saturdays, excluding Sundays and Public Holidays.

Alternatively, we have several other contact methods for you to make your needs known:

Postal:  Private Bag X60
Auckland Park, 2006


Please ensure that you include your correct ID number and / or TV licence account number, so that we can process your query accurately.

Did You Know?
By paying your TV licence annually as opposed to monthly, you will save yourself R71 per year

The SABC needs to be informed of an address change within 30 days of such change

Did you know, that by giving us correct address info we can improve our service delivery to you

You can even pay your TV licence online

Any person/business who use or possess a television set need to have a valid, fully paid-up licence.


The Debt Collection Agencies currently on the SABC panel are as follows:

Hahn Collections Debt Recovery
010 510 0694

Nutun Business Services SA (PTY) Ltd Trading as MBD
011 560 4633

NuDebt Management PTY Ltd


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