Customer Care

We’ve set up a dedicated Customer Service Centre to ensure your enquiries or problems are resolved quickly and efficiently.

Feel free to contact us on (011) 330-9555 between 08:00 and 18:00 on weekdays, or between 08:00 and 13:00 on Saturdays, excluding Sundays and Public Holidays.

Alternatively, we have several other contact methods for you to make your needs known:

Postal:  Private Bag X60
Auckland Park, 2006


Please ensure that you include your correct ID number and / or TV licence account number, so that we can process your query accurately.

Did You Know?

  • By paying your TV licence annually as opposed to monthly, you will save yourself R71 per year
  • The SABC needs to be informed of an address change within 30 days of such change
  • Did you know, that by giving us correct address info we can improve our service delivery to you
  • You can even pay your TV licence online
  • Any person/business who use or possess a television set need to have a valid, fully paid-up licence.


The Debt Collection Agencies currently on the SABC panel are as follows:

Hahn Collections Debt Recovery
010 510 0694

Nutun Business Services SA (PTY) Ltd Trading as MBD
011 560 4633

NuDebt Management PTY Ltd
087 283 9721

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