{"id":5496,"date":"2024-02-13T17:41:02","date_gmt":"2024-02-13T17:41:02","guid":{"rendered":"http:\/\/jhb-webdevelopers\/tvlic\/?p=5496"},"modified":"2025-02-13T10:35:47","modified_gmt":"2025-02-13T10:35:47","slug":"customer-care","status":"publish","type":"post","link":"https:\/\/www.tvlic.co.za\/tvlic\/customer-care\/","title":{"rendered":"Customer Care"},"content":{"rendered":"<p>We\u2019ve set up a dedicated Customer Service Centre to ensure your enquiries or problems are resolved quickly and efficiently.<\/p>\n<p>Feel free to contact us on (011) 330-9555 between 08:00 and 18:00 on weekdays, or between 08:00 and 13:00 on Saturdays, excluding Sundays and Public Holidays.<\/p>\n<p>Alternatively, we have several other contact methods for you to make your needs known:<\/p>\n<p><strong>Postal:<\/strong>\u00a0 Private Bag X60<br \/>\nAuckland Park, 2006<\/p>\n<p><strong>E-mail:<\/strong> tvlic.info@sabc.co.za<\/p>\n<p>Please ensure that you include your correct ID number and \/ or TV licence account number, so that we can process your query accurately.<\/p>\n<p><strong>Did You Know?<\/strong><\/p>\n<ul>\n<li>By paying your TV licence annually as opposed to monthly, you will save yourself R71 per year<\/li>\n<li>The SABC needs to be informed of an address change within 30 days of such change<\/li>\n<li>Did you know, that by giving us correct address info we can improve our service delivery to you<\/li>\n<li>You can even pay your TV licence online<\/li>\n<li>Any person\/business who use or possess a television set need to have a valid, fully paid-up licence.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>The Debt Collection Agencies currently on the SABC panel are as follows:<\/strong><\/p>\n<p><strong>Hahn Collections Debt Recovery<\/strong><br \/>\n010 510 0694<br \/>\ninfo@hcdr.co.za<br \/>\nwww.hahncollections.co.za<\/p>\n<p><strong>VVM<\/strong><br \/>\n087 740 1212 \/ 087 740 1213<br \/>\nsabc@vvm.co.za<br \/>\nwww.vvm.co.za<\/p>\n<p><strong>NuDebt Management PTY Ltd<\/strong><br \/>\n087 283 9721<br \/>\nsabc@nudebt.co.za<br \/>\nwww.nudebt.co.za<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019ve set up a dedicated Customer Service Centre to ensure your enquiries or problems are resolved quickly and efficiently. Feel free to contact us on (011) 330-9555 between 08:00 and 18:00 on weekdays, or between 08:00 and 13:00 on Saturdays, excluding Sundays and Public Holidays. Alternatively, we have several other contact methods for you to [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[142],"tags":[],"_links":{"self":[{"href":"https:\/\/www.tvlic.co.za\/tvlic\/wp-json\/wp\/v2\/posts\/5496"}],"collection":[{"href":"https:\/\/www.tvlic.co.za\/tvlic\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tvlic.co.za\/tvlic\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tvlic.co.za\/tvlic\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tvlic.co.za\/tvlic\/wp-json\/wp\/v2\/comments?post=5496"}],"version-history":[{"count":11,"href":"https:\/\/www.tvlic.co.za\/tvlic\/wp-json\/wp\/v2\/posts\/5496\/revisions"}],"predecessor-version":[{"id":5977,"href":"https:\/\/www.tvlic.co.za\/tvlic\/wp-json\/wp\/v2\/posts\/5496\/revisions\/5977"}],"wp:attachment":[{"href":"https:\/\/www.tvlic.co.za\/tvlic\/wp-json\/wp\/v2\/media?parent=5496"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tvlic.co.za\/tvlic\/wp-json\/wp\/v2\/categories?post=5496"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tvlic.co.za\/tvlic\/wp-json\/wp\/v2\/tags?post=5496"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}